Privacy Policy

Effective Date: November 30, 2024

At VivoVibe, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website, vivovibe.site. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect two main categories of information:

  • Personal Information: This includes your name, email address, phone number, billing/shipping address, and payment details (credit card, PayPal, etc.) that you provide when placing an order or subscribing to our services.
  • Non-Personal Information: We may also collect non-personally identifiable data such as your IP address, browser type, device type, and the pages you visit on our website. This helps us analyze trends, monitor site performance, and improve the user experience.

2. How We Use Your Information

We use your personal and non-personal data to:

  • Process Orders: To complete and fulfill your orders, including delivering purchased items to your specified address and processing payments.
  • Customer Support: To respond to your inquiries, provide support, and resolve any issues related to your order.
  • Marketing and Communication: If you have opted-in to receive marketing materials, we use your email to send promotional offers, product updates, and exclusive deals. You can unsubscribe from these emails at any time.
  • Website Improvements: To monitor and analyze user activity on our website to optimize functionality and enhance your shopping experience.

3. Data Protection and Security

At VivoVibe, we employ state-of-the-art security measures to ensure that your personal information is securely stored. Your data is encrypted during transmission and stored in secure servers. We use SSL (Secure Sockets Layer) technology to protect sensitive payment information, ensuring that your credit card and payment details are safe.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device to track your activity on our website and remember your preferences. Cookies help us improve the site’s functionality, offer a personalized experience, and analyze traffic trends. You can adjust your browser settings to block cookies, but please note that doing so may affect certain features of the website.

5. Your Rights

As a user, you have the right to access, correct, update, or request deletion of your personal information. If you would like to exercise these rights, please contact us at info@vivovibe.site. We will respond to your requests promptly and in accordance with applicable privacy laws.

Contact Information

If you have any questions regarding our privacy practices or wish to exercise your privacy rights, please contact us at:

  • Address: 311 E Adams St, Lincoln, Arkansas (AR), 72744
  • Phone: (479) 824-3848
  • Email: info@vivovibe.site